DADO


Building a Premium Brand and Growth Engine for U.S. Expansion

B2C + B2B · Luxury Home + Interiors

Brand Strategy · GTM · Integrated Growth · E-Commerce + Customer Journey

01 / PROJECT OVERVIEW


MARKET

B2C + B2B / Trade
Luxury Home + Interiors
U.S. Market Expansion

AUDIENCE

Premium Consumers
Interior Designers + Architects
Builders + Contractors
Retailers + Showrooms

BUSINESS MODEL

E-Commerce
Consumer Demand Generation
Retail + Showroom Distribution
Trade Influence + Partnerships

CORE SCOPE

Brand Strategy + Positioning
Go-to-Market Strategy
Integrated Growth Marketing
E-Commerce + Customer Journey

DADO entered the U.S. as a premium South African bathware brand with strong product design and craftsmanship, but limited domestic awareness and a complex path to purchase spanning consumers, designers, builders, retailers, and showrooms.

The opportunity was larger than generating demand. DADO needed a U.S. market presence that could preserve the brand's premium positioning while connecting brand storytelling to measurable acquisition, product discovery, e-commerce, retail influence, and sales.

I helped build that growth system across positioning, digital experience, SEO, CRM, paid media, product launches, retail and trade marketing, partnerships, and customer education, creating a more connected path from discovery through consideration and purchase.

❋ U.S. Market Expansion

Localized an international luxury brand for U.S. audiences while preserving its design-led identity and premium positioning.

❋ Brand + Performance

Connected storytelling and creative direction with acquisition, conversion, SEO, lifecycle, and measurable commercial outcomes.

❋ Multi-Audience Journey

Developed differentiated messaging and content for consumers, design professionals, builders, retailers, and showroom partners.

❋ Integrated Growth System

Connected digital, CRM, e-commerce, retail, product marketing, and performance insights into a more cohesive customer journey.

One platform could not be marketed through one universal story.

The growth opportunity depended on translating the same technology into two distinct commercial narratives, then connecting both through one operating system.

02 / THE CHALLENGE


Building market relevance without losing distinction

DADO was entering a large, mature U.S. interiors market where awareness alone would not create preference.

The brand had to stand out among established luxury names while educating customers on quality, materials, craftsmanship, and design differentiation.

The buying journey was fragmented. Discovery might begin with a homeowner, but purchase could involve a designer, builder, retailer, or showroom.

That created a dual challenge: build consumer desire while equipping trade partners with the confidence, education, and materials to influence purchase.

Growth also had to protect premium positioning. SEO, CRM, promotions, acquisition, and performance marketing needed to strengthen the brand, not reduce it to a transactional product.

Consumer


Search

Discovery

Social + Influencer

Editorial + Inspiration

Paid Media

BUYER PRIORITY

Design Identity

Quality + Craftsmanship

Product Confidence

Home Experience

Trade


Interior Designers

Builders

Architects

Influence

Retailers + Showrooms


PARTNER PRIORITY

Product Education

Technical Proof + Specifications

Sales Enablement

Commercial Relevance


Different buyers. Different paths to purchase.
One brand experience built to move them forward.

03 / STRATEGY


Building Two GTM Motions Around One Connected Ecosystem

The strategy centered on developing two distinct market narratives without fragmenting the seca brand.

In medical, seca needed to evolve from a hardware-first story into a connected-care ecosystem bringing together body-composition devices, Analytics 125, myAnalytics, clinical insight, workflow value, and patient engagement.

In fitness, medical-grade credibility needed to be translated into an operator-growth proposition centered on coaching, member progress, retention, incremental revenue, and multi-location scalability.

Both market motions were supported by shared CRM infrastructure, strategic-account prioritization, partnership activation, sales enablement, and lifecycle marketing.

STRATEGY PILLARS


Connected care, clinical insight, treatment progress, workflow efficiency, patient engagement, and longevity.

Medical Market Positioning


Translated medical-grade body composition into a commercially relevant value proposition centered on revenue generation, member retention, coaching value, performance outcomes, and multi-location scalability.

Fitness Commercialization


Account prioritization, whitespace expansion, co-branded campaigns, personalized outreach, and differentiated sales ownership.

Strategic Account Growth


HubSpot segmentation, lifecycle journeys, campaign orchestration, sales sequences, customer education, reporting, and retention.

Connected Growth Infrastructure


04 / EXECUTION


Activating the Infrastructure Behind Dual-Market Growth

The work focused on turning market strategy into a repeatable commercial system. Each component was designed to strengthen relevance, improve account prioritization, connect marketing and sales, and extend value beyond individual campaigns.


Repositioned seca’s medical offering as a connected ecosystem spanning body-composition hardware, Analytics 125, myAnalytics, clinical insight, workflow support, and patient engagement.

Be More platform launch

Created differentiated narratives for medical and fitness based on each audience’s priorities, language, buying motivations, and desired outcomes.

Market-specific messaging

Developed targeted campaigns and personalized sales sequences for Gameday Men’s Health, Crunch Fitness, and Workout Anytime to expand existing penetration across larger networks.

Strategic-account expansion

Supported the global Matrix Fitness PACE launch and ongoing EGYM partnership through co-branded assets, campaign messaging, sales enablement, event storytelling, and lifecycle follow-up.

Partnership activation

Created customer toolkits, guides, educational materials, graphics, and post-sale content designed to support onboarding, product adoption, and long-term value.

Customer adoption systems

Connected events, webinars, lead magnets, partner campaigns, paid placements, forms, sales follow-up, and nurture through segmented HubSpot journeys.

Integrated campaign journeys

05 / SIGNITURE INITIATIVES


From Strategy to Scalable Growth Infrastructure

Turning strategy into sustainable growth required more than launching campaigns. It required connecting product marketing, sales, partnerships, customer success, lifecycle marketing, and performance marketing into one coordinated commercial system.

Working across these functions, I helped translate market strategy into integrated programs that strengthened positioning, expanded strategic accounts, improved sales enablement, and created reusable marketing assets that continued generating value throughout the customer lifecycle.


01

BE MORE Campaign

Repositioned seca from a standalone body composition analyzer into a human-centered ecosystem connecting medical-grade hardware, Analytics 125, myAnalytics, Treatment Tracker, patient engagement, and ongoing care support. The platform helped providers interpret results, personalize treatment, demonstrate progress, and strengthen long-term patient relationships.



02

Account-Based Marketing

Developed integrated ABM programs for high-value franchise and multi-location accounts, aligning marketing and sales through targeted segmentation, personalized messaging, co-branded assets, sales sequences, lifecycle nurture, and performance reporting to strengthen engagement and drive location-level expansion.



03

Global Partnership Marketing

Supported global partnership initiatives with Matrix Fitness and EGYM by connecting product positioning, co-marketing, event activation, sales enablement, lifecycle support, and customer education into coordinated go-to-market programs.

The work helped turn strategic partnerships into scalable commercial platforms that extended market reach, strengthened product relevance, and created reusable assets for sales, events, and ongoing partner activation.